Shipping and Delivery Policy

Beyond the Grid | Design House offers only digital services and products. No physical items are shipped.

• Instant or Scheduled Delivery: Depending on the service or product purchased, delivery is either instant (e.g., downloadable content) or provided within an agreed-upon timeline.

• Delivery Method: All digital products and services are delivered via email, cloud storage links, or online platforms.

• Order Confirmation: Once your order is processed, you will receive a confirmation email with details on accessing your purchase.

If you have any questions regarding your order, don't hesitate to get in touch with us at enquiry@beyondthegrid.in.

Returns & Refunds policy

Since our products and services are digital in nature, we do not accept returns or provide refunds once a purchase is made.

If you experience any issues with your purchase, please reach out to us at enquiry@beyondthegrid.in, and we will do our best to assist you.

Conditions for returns:

Since all our products and services are digital, we do not accept returns. However, if you experience any issues, please ensure the following:

• You purchased the product/service within the last 30 days

• The issue is related to non-delivery, file corruption, or access problems

Non-Refundable CaseS

We do not provide refunds for:
- Personalized or custom digital services already delivered
- Change of mind after purchase
- Failure to understand how to use the digital product

We reserve the right to decline refund requests at our sole discretion.

If you need assistance, contact us at enquiry@beyondthegrid.in.